PLANS AND PRICING
FREQUENTLY ASKED QUESTIONS
Which plan should I opt for?
Our plans depend on your team size and your yearly revenue or funds raised.
Hobbyist – For New learners having less than USD 25,000 yearly revenue or funds raised.
Personal – For Individual creators having less than USD 50,000 yearly revenue or funds raised.
Professional – For Advanced CG artists having less than USD 75,000 yearly revenue or funds raised.
Pro – For small and medium teams having less than USD 100,000 yearly revenue or funds raised.
Indie – For small and medium teams having less than USD 500,000 yearly revenue or funds raised.
Studio – Large sized teams having less than USD 1,000,000 yearly revenue or funds raised.
In case your yearly revenue is more than this or you need more users, please write to us for a plan suiting your needs.
How do subscriptions work?
As per your subscription plan, download credits are awarded on a monthly basis as per your billing cycle. These credits can be used to download assets. Any unused credits are carried over in the next month provided you have an active subscription. If you run out of credits you can purchase a refill pack from your dashboard.
What is included in my subscription?
If you have taken our subscription, you can use the downloaded assets in your projects and use them commercially abiding by the Terms and Conditions. You cannot directly share, distribute or sell the downloaded items strictly.
Can I change my subscription plan?
You may change your subscription plan in case you meet the plan requirements. Your unused credits would expire but your acquired assets from the old plan would still be associated to your new plan as per the Terms and Conditions.
How do credits work?
You get credits in your account according to your subscription plan. Credits required to download a product are mentioned along with the product. Once you click the “DOWNLOAD” button, credits are deducted from your credit balance and the download start automatically. If you have already downloaded a product and have an active subscription, the product is considered as re-download and no credits are deducted in that case. However, your re-download limit depends on your subscription plan.
How many credits does each download cost?
The credits required to download an asset are mentioned along with the asset.
Do my unused credits roll over each month?
Your unused credits roll over each month as long as you have an active subscription.
Can I redownload a product?
As long as you have an active subscription you can redownload a product without using credits. To have fair usage, re-download limit is capped based on your subscription plan. You can see your balance re-download limit under “CREDITS” tab on My Accounts page.
How do I know if I have already downloaded an asset?
There is a blue check box on the preview image and you get “RE-DOWNLOAD” button instead of “DOWNLOAD” button. Once your re-download limit is over, you would again see “DOWNLOAD” button and you can download using credits.
How many downloads do I get every month?
Depending on your subscription plan, your download credits are allotted every month which is linked to your billing cycle. This information can be seen on your accounts page under “Credits” tab. In addition, you can also re-download assets without any cost. To have fair usage, re-download limit per month is capped based on your subscription plan.
What if my credits are exhausted?
If you run out of credits you can get a refill pack from “CREDITS” section on My Account page. Maximum number of refill packs that can be purchased within one billing cycle depends on your subscription plan.
For more FAQs, visit this page.